CUSTOMER MANAGEMENT CREDIT MANAGER
Southern Home Counties
Attractive Package including Bonus & Benefits
THE COMPANY:

Our Client, a retail finance arm of a leading global FTSE 200 Financial Services group, is introducing an analytics-based approach for lending and marketing in this business for the first time. This is an excellent opportunity to create a function from scratch within the security of a major global group.

THE ROLE:

Reporting into the Director of Risk you will:

  • T· Maximise the profitability and performance of the credit portfolio, through developing and applying optimal customer management strategies whilst ensuring that credit risk is controlled within defined parameters and targets
  • · Increase the effectiveness of the collections process through development of policy and strategy informed by collections scorecards, testing and analyses
  • · Undertake the monitoring of the portfolio's credit performance, identification of trends, forecasting bad debt, and providing the basis for effective bad debt provisioning
  • · Develop and document underwriting policy and procedures for customer management
  • · Develop and implement the relevant monitoring processes to ensure policies are performing and are continuously improved

THE PERSON:

You can ideally offer:

  • At least five years experience in modelling and analysis using statistical techniques such as regression, cluster analysis, multivariate analysis and profitability analysis
  • Experience of customer strategy management, and collections processes
  • Three years team management experience including prioritisation and workload allocation, and teamwork at a senior level
  • Experience of credit risk modelling or similar, including hands-on knowledge of SAS or equivalent statistical packages
  • Strong commercial acumen
  • Programming, database extraction and reporting skills
  • Demonstrable understanding of how external factors influence credit risk

To apply for this role click here to email us or call 020 7274 7998