| THE COMPANY:
Our Client is a recently established Credit Card issuer and part of a global FTSE 200 Financial services Group. Following confirmation of this young business's viability, sign-off of the long term business plan has been given and now a number of individuals are sought to deliver a comprehensive Value Management-based approach to analytics and the business.
THE ROLE:
Reporting into the Credit Manager you will:
- Take ownership and responsibility for the development, co-ordination and implementation of CRM tests strategies and projects
- Hold responsibility for revenue generation through the development and implementation of Customer Management initiatives and cross sell of services/benefits
- Set, control and attend project meetings - responsible for documenting and managing actions
- Undertake detailed analyses and prepare reports and presentation of CRM M.I.
- Develop new business and liaise with third party suppliers to manage delivery of products and services
- Undertaking ad hoc duties such as handling issues that may arise, quality monitoring/control in support of flawless execution objectives
THE PERSON:
You can ideally offer:
- At least 3 years experience of developing and managing Customer Relationship Management programmes, ideally within a retail financial services environment
- Hands-on knowledge of SAS, SQL or equivalent analytic packages with proficiency in MS Word, Excel, Project, Visio
- A demonstrable track record in project management
- A highly analytical approach to problem-solving, with the ability to provide recommendations that improve the profitability of the business
- Strong commercial acumen
- A marketing qualification or be able to demonstrate having studied elements of marketing as part of a course (e.g. Business Studies Degree)
To apply for this role click here to email us or call 020 7274 7998
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